Bob Swanger, VP of Service
With the advent of IoT and the notion of smart buildings, constructing, operating, maintaining, and repairing buildings have changed. Organizations are now looking for one-stop-vendors that can address their facility’s issues such as plumbing, piping, and HVAC rather than resorting to separate vendors. Fulfilling this need is Harris, a leading national mechanical contractor that excels in plumbing, piping, HVAC, temperature controls, maintenance, conveyors, and end-to-end building systems. Whether it is construction, renovation, green building, reducing energy consumption, or attaining any of the sustainability credentials and certifications such as Energy Star certification, the company caters to its clients holistically. Harris is well aware of issues that its clients face, especially in the industrial sector, where they struggle with energy consumption and balancing the heating and cooling of a facility. Maintaining the ambient temperatures of their space is essential for the proper functioning of the operations and productivity of the business. “Taking a customer-centric approach, we offer customized solutions to clients that fit their unique needs and provide better outcomes,” says Bob Swanger, VP of Service of Harris.
The full-service mechanical contractor engages with the client throughout their journey from the design, construction, ongoing maintenance, operation maintenance, and repair of the buildings, including the retrofits and renovations of the facility.
Utilizing smart facility development programs, the data scientists of Harris analyze the data collected from building and systems using sensors to predict system failure or efficiency of the building
The company takes care of every single requirement of the buildings in question, including equipment replacement, energy efficiency management, and cooling or heating capacity addition. “Utilizing smart facility development programs, the data scientists of Harris analyze the data collected from building and systems using sensors to predict system failure or efficiency of the building,” says Swanger.
Backed by in-depth analysis and interpretation of data, this prediction enables Harris to solve the problems which often go unnoticed. For instance, with numerous variable air volume (VAV), it is hard to identify the faulty one, unless advanced diagnostics is performed.
Understanding the customers’ business and goals, Harris first helps them realize the real issue that they are trying to solve as most of the time, they tend to chase the wrong problem and don’t recognize the root causes of their issues. Harris duly designs a creative solution that fits a customer’s budget, business practice, culture, and timeline. For instance, recently, Harris helped a charter school in Minnesota in upgrading their HAVC system. The client relocated to a building and renovated it externally without replacing the existing equipment and HVAC.
As soon as they started conducting classes, the school realized the need to change the current systems as they experienced several breakdowns, repairs, and high energy bills. To help the school, the company signed a full coverage service agreement with them to maintain and repair the systems at its own expense. In return, Harris got the contract to replace certain pieces of equipment within the school building for the next five years. Additionally, the company added robust facility analytics and updated the automation or building controls used for temperature control in the building. This helped the client reduce the occurrences and the need for repairs. Furthermore, Harris continuously tracks the performance of their building and energy usage daily by using an energy tracking program.
"Taking a customer-centric approach, we offer customized solutions to clients that fit their unique needs and provide better outcomes"
Harris is continually strengthening its data-driven solutions and building advanced toolsets to lead predictive or condition-based maintenance programs rather than performing maintenance of system and building every quarter. Leveraging the experience of more than seven decades, Harris specifically caters to the commercial and industrial customers and had worked on the recently built prominent sites such as US Bank Stadium in Minnesota, the Apple Campus, and the Tesla Gigafactory. In a bid to expand its footprint and broaden its technical knowledge, the company is opening a design studio in San Francisco. The studio will be staffed with highly skilled mechanical engineers and designers to develop unique and sustainable designs for the effective and efficient operations of buildings that would ultimately translate to energy savings.